These Terms and Conditions apply to Allied Plumbing & Heating Ltd, trading as HuiParts.co.uk.
These Terms and Conditions govern your use of our website. By using our website, you accept these Terms and Conditions in full and agree to comply with and be bound by them.
These Terms and Conditions, together with our Privacy Policy and Returns Policy, govern the relationship between you and Allied Plumbing & Heating Ltd, trading as HuiParts.co.uk, in relation to this website.
If you disagree with any part of these Terms and Conditions, please do not use the website.
You must be at least 18 years of age to use our website. By using our website and agreeing to these Terms and Conditions, you warrant and represent that you are at least 18 years of age.
Our website uses cookies. By using our website, you consent to our use of cookies in accordance with our Privacy Policy.
You place an order with us by completing our online checkout process. During checkout, you will have an opportunity to check your order and correct any errors. We will send you an order acknowledgement detailing the products you have ordered.
Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. The purchase contract will be formed when the order is dispatched, even if payment has been processed earlier, unless we have notified you that we do not accept your order or you have cancelled it.
We may refuse to accept an order:
Some parts may be dispatched directly by our suppliers to improve delivery speed and product availability. We may therefore ask you to return a product directly to the supplier or warehouse that dispatched it. We will deal with all approved refunds directly with you.
Shortages, damage or incorrectly supplied parts must be reported to us in writing within 48 hours of receipt. Failure to notify us within 48 hours may be treated as confirmation that the complete order was received, subject always to any rights that cannot lawfully be excluded.
Allied Plumbing & Heating Ltd, trading as HuiParts.co.uk, supplies products strictly and exclusively to customers purchasing in the course of a business, trade, profession or occupation.
By placing an order through our website, you confirm and warrant that you are purchasing for business or trade purposes and not as a consumer.
The Company is entitled to rely upon the information, declarations and confirmations provided by the customer during checkout when determining whether a purchase is made for business or trade purposes.
We reserve the right to request additional information to verify the business status of any customer. We may refuse, cancel or suspend an order where we reasonably believe that the purchase is not being made for business or trade purposes.
Where a customer provides inaccurate, incomplete or misleading information regarding their business status, the Company shall not be responsible for any resulting loss, claim, cost or liability arising from reasonable reliance upon that information.
For the purposes of these Terms and Conditions, “Products” includes, without limitation, boiler spares, central-heating components, underfloor-heating products, plumbing products, electrical components, controls, accessories, fittings, valves, pumps, pipework, wiring products and any other goods, equipment or products supplied by Allied Plumbing & Heating Ltd, trading as HuiParts.co.uk.
All prices are subject to VAT at the applicable rate. Unless stated otherwise, the current rate used on the website is 20%.
If an item is not in stock, we may place it on back order for you. We will email you and give you the option to cancel your order if you would prefer not to wait.
Manufacturer part numbers and product images are used for reference purposes only.
It is the Buyer’s responsibility to order the correct part. The Seller will supply the part ordered and accepts no responsibility for inaccurate advice supplied to the Buyer by a third party when identifying or diagnosing the required part.
The goods supplied are manufactured by different manufacturers and are made in accordance with their respective specifications and designs. Subject to the provisions of these Terms and Conditions, Allied Plumbing & Heating Ltd cannot accept responsibility for loss or inconvenience caused by a manufacturer’s design or manufacturing defect.
Some products supplied by Allied Plumbing & Heating Ltd are identified as compatible copy parts. These are replacement parts that are not manufactured or supplied by the original equipment manufacturer.
Compatible copy parts will be supplied as shown in the relevant product images. Many will not include washers, gaskets or instructions unless stated otherwise. If you require an original manufacturer part, please email us for a quotation before ordering.
Subject to Clause 9.1, we shall not be liable for work undertaken by the Buyer or a third party in connection with an allegedly defective compatible part, whether the claim arises directly, indirectly or consequentially.
Where products are described as OEM, genuine, original manufacturer or manufacturer-supplied products, Allied Plumbing & Heating Ltd does not manufacture those products and relies upon the specifications, descriptions, warranties and information supplied by the relevant manufacturer.
Any warranty claim relating to an OEM, genuine or original manufacturer product will be subject to the warranty procedures and limitations contained in Clauses 8.2 to 8.7 of these Terms and Conditions.
Subject to Clause 9.1, Allied Plumbing & Heating Ltd shall not be liable for labour costs, installation costs, removal costs, reinstallation costs, call-out charges, property damage, consequential losses, indirect losses or other expenses arising from an alleged defect, malfunction or failure of an OEM, genuine or original manufacturer product.
The purchaser is solely responsible for ensuring that the product ordered is suitable, compatible and correct for its intended application, equipment or system.
If the purchaser is unsure whether a product is suitable, compatible, OEM, genuine, original manufacturer, replacement or equivalent, they should contact Allied Plumbing & Heating Ltd by email at [email protected] before placing an order.
While Allied Plumbing & Heating Ltd uses reasonable endeavours to maintain accurate product information, specifications, compatibility data, descriptions and images, manufacturers, suppliers and distributors may change products, specifications, packaging, model compatibility or part numbers without notice. Information displayed on the website may therefore not always reflect the most recent manufacturer information.
Subject to Clause 9.1, the Company shall not be liable for loss, cost, expense, damage or a claim arising from the purchaser’s failure to verify compatibility or suitability before placing an order.
Unless otherwise stated, we or our licensors own the intellectual-property rights in the website and the material published on it. Subject to the licence below, all these intellectual-property rights are reserved.
You may view, download for caching purposes only and print pages from the website for your own internal use, subject to the restrictions set out below and elsewhere in these Terms and Conditions.
You must not:
You must not use our website in any way that causes, or may cause, damage to the website or impairment of its availability or accessibility. You must not use the website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, publish or distribute material that consists of, or is linked to, spyware, a computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct systematic or automated data-collection activities, including scraping, data mining, data extraction or data harvesting, on or in relation to our website without our express written consent.
Access to certain areas of our website may be restricted. We reserve the right to restrict access to other areas of the website, or the entire website, at our discretion.
If we provide you with a user ID and password to access restricted areas, content or services, you must keep those details confidential.
We may disable your user ID and password at our discretion without notice or explanation.
We do not warrant that information published on this website is complete or entirely accurate. We do not guarantee that the website will remain continuously available or that all material will remain up to date.
Information and materials may contain inaccuracies or errors. To the fullest extent permitted by law, we exclude liability for those inaccuracies or errors.
All images are provided for reference purposes only. Dimensions and capacities are approximate. We reserve the right to amend product specifications without notice.
You are responsible for ensuring that products, services and information available through the website meet your requirements.
To the maximum extent permitted by applicable law, we exclude representations, warranties and conditions relating to this website and its use, including warranties implied by law relating to satisfactory quality, fitness for purpose and the use of reasonable care and skill.
All parts supplied by Allied Plumbing & Heating Ltd come with a six-month warranty unless otherwise stated. The applicable warranty will be the warranty specified by the relevant manufacturer.
A product found to be defective within the applicable warranty period will, at the Company’s discretion, be repaired or replaced with an equivalent product, subject to the purchaser providing reasonable evidence of purchase and information reasonably required to assess the claim.
No credit, refund or compensation will be issued unless expressly agreed in writing by the Company.
Subject to Clause 9.1, Allied Plumbing & Heating Ltd shall not be responsible for loss, damage, expense or liability arising from the faulty nature, failure, use or installation of a product.
The Company shall not be liable for labour charges, installation costs, removal costs, reinstallation costs, engineer attendance charges, call-out charges or work carried out by the purchaser or a third party in connection with defective goods. All warranty claims are subject to Clauses 8.3 to 8.7.
An alleged defect must be reported to the Company in writing immediately upon discovery and within the applicable warranty period.
The Company reserves the right to require the return of an allegedly defective product for inspection and testing by the Company, the manufacturer or an appointed third party.
The purchaser shall initially bear the cost of returning the product for inspection. If the product is verified by the manufacturer or the Company as genuinely defective, the Company will reimburse reasonable standard carriage costs.
No warranty claim will be accepted unless the product is made available for inspection. The purchaser must not dispose of, alter, repair, dismantle or modify the product before the inspection has been completed.
The Company reserves the right to reject a warranty claim where the product has not been made available for inspection or the purchaser has failed to provide reasonable supporting evidence.
Where a product is found to be defective within the applicable warranty period, the purchaser’s sole and exclusive remedy will be the repair or replacement of the product at the Company’s discretion.
No refund, compensation, damages, reimbursement, labour costs, consequential losses, indirect losses or other remedy will be available unless expressly agreed in writing by the Company, subject always to Clause 9.1.
The purchaser is solely responsible for ensuring that the product is suitable for its intended application and is installed, commissioned, operated, serviced and maintained by an appropriately qualified and competent professional.
Where required by law, work must be undertaken by an appropriately registered professional, including an active Gas Safe registered engineer where applicable.
The Company accepts no liability for loss, damage, cost or expense arising from incorrect installation, incorrect commissioning, misuse, abuse, neglect, modification, improper maintenance, freezing, contamination, excessive pressure, electrical faults, system defects, incompatibility with existing equipment, failure to follow manufacturer instructions or another cause beyond the Company’s reasonable control.
Subject to Clause 9.1 and to the fullest extent permitted by law, the Company shall not be liable for damage to property, buildings, fixtures, fittings, boilers, heating systems, hot-water systems, pipework, ceilings, walls, floors, decorations, equipment, stock or other property arising directly or indirectly from the installation, use, malfunction, failure or alleged failure of a product supplied.
Subject to Clause 9.1, the Company shall not be liable for labour charges, installation costs, removal costs, reinstallation costs, engineer attendance charges, diagnostic costs, inspection costs, call-out charges, transport costs, accommodation costs, administrative costs or other expenses incurred in connection with the inspection, removal, replacement, repair or reinstallation of a product supplied.
Nothing in these Terms and Conditions excludes or limits liability for:
Subject to Clause 9.1 and to the fullest extent permitted by UK law, neither Allied Plumbing & Heating Ltd nor an associated company shall be liable by reason of a representation, implied or expressed warranty, condition, other term, duty at common law, express contractual term or negligence for indirect, special or consequential loss or damage.
This includes, without limitation, loss of profit, loss of savings, costs, expenses or other claims for compensation arising from or connected with the use of our website, the supply of products, or their use or resale.
The limitations of liability in these Terms and Conditions apply equally for the benefit of Allied Plumbing & Heating Ltd and its associated companies, agents, affiliates, directors, employees, subcontractors and representatives.
While Allied Plumbing & Heating Ltd uses reasonable care and endeavours to keep information on the website accurate and updated, no warranty or representation is given concerning the accuracy, completeness or suitability of written content, specifications, descriptions, technical information or imagery.
Allied Plumbing & Heating Ltd shall not be responsible for errors, omissions or inaccuracies on the website or consequences arising from reliance upon them.
Copyright in written content, images, trademarks, logos, graphics and other material appearing on the website remains the property of Allied Plumbing & Heating Ltd unless otherwise stated.
While Allied Plumbing & Heating Ltd uses reasonable endeavours to provide uninterrupted access to the website, no guarantee is given that it will always be available or free from faults, interruptions, delays, viruses or technical defects.
Allied Plumbing & Heating Ltd shall not be liable for loss, damage, corruption of data, interruption of business, system failure or communication failure arising from use of the website or a third-party technology, software, hardware, network or service provider.
Allied Plumbing & Heating Ltd is not responsible for the content, availability or operation of third-party websites accessed through links on this website.
Subject to Clause 9.1, Allied Plumbing & Heating Ltd limits its total aggregate liability arising under or in connection with a contract, order, product, warranty claim, statutory claim or otherwise to the purchase price paid for the specific product giving rise to the claim.
Allied Plumbing & Heating Ltd shall not be liable to you, your agents or representatives, or be deemed in breach of contract, because of a delay or failure to perform an obligation resulting from circumstances beyond its reasonable control.
Allied Plumbing & Heating Ltd may assign, transfer or subcontract its rights or obligations under these Terms and Conditions to a third party or appointed agent.
You may not assign, transfer or subcontract your rights or obligations without the prior written consent of Allied Plumbing & Heating Ltd.
No person who is not a party to these Terms and Conditions has a right to enforce a provision under the Contracts (Rights of Third Parties) Act 1999.
Nothing in these Terms and Conditions affects statutory rights that cannot lawfully be excluded or restricted.
Links to third-party websites are provided solely for your convenience. If you use these links, you leave our website.
We have not reviewed all third-party websites and do not control or accept responsibility for their content or availability. We do not endorse or make representations about those websites, material found on them or results obtained from using them. You access third-party websites entirely at your own risk.
You may link to the home page of our website, without replicating it, subject to the following conditions:
We reserve the right to revoke permission to link to our website where these conditions are breached and to take any action we consider appropriate.
You indemnify us and agree to keep us indemnified against losses, damages, costs, liabilities and expenses, including reasonable legal expenses and amounts paid to a third party in settlement of a claim on the advice of our legal advisers, arising from:
Without prejudice to our other rights, if you breach these Terms and Conditions, we may take action we consider appropriate, including:
We may revise these Terms and Conditions from time to time. Revised Terms and Conditions will apply from the date they are published on the website. Please check this page regularly to ensure you are familiar with the current version.
We may transfer, subcontract or otherwise deal with our rights and obligations under these Terms and Conditions without notifying you or obtaining your consent.
You may not transfer, subcontract or otherwise deal with your rights or obligations under these Terms and Conditions without our prior written consent.
If a provision of these Terms and Conditions is determined by a court or other competent authority to be unlawful or unenforceable, the remaining provisions will continue in effect.
If an unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed deleted and the remainder of the provision will continue in effect.
These Terms and Conditions are for the benefit of you and us. They are not intended to benefit, or be enforceable by, a third party.
The exercise of our rights and your rights under these Terms and Conditions is not subject to the consent of a third party.
These Terms and Conditions, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and us concerning your use of the website and supersede previous agreements relating to its use.
These Terms and Conditions are governed by and construed in accordance with English law. Any dispute relating to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
Full company name: Allied Plumbing & Heating Ltd
Trading as: HuiParts.co.uk
Registration: Registered in England and Wales
Company registration number: 05673576
VAT registration number: 887972442
Registered office:
Allied Plumbing & Heating LtdTrade support email: [email protected]
Last updated/effective date: 10 June 2026
